SUMMARY
I am a highly skilled technology and games industry professional and enthusiast with 8+ years of meaningful working experience specializing in Project Management and Production. I possess a true drive for shaping meaningful solutions and digital experiences that help to enable human beings to ideate, build, and inhabit their wildest dreams and most fervent passions, extending across the realms of enterprise, entertainment, and beyond. Over the years I’ve spent working in the technology and games industries, I’ve remained consistently focused on bringing a customer-first development mindset into the products I’ve joyfully helped to build, and a servant leadership mindset towards the world-class teams that I’ve proudly been privileged to lead.
EXPERIENCE
June 2019 - February 2023
PROGRAM MANAGER II - MIXED REALITY
Microsoft | Redmond, WA
Program Manager II @ Microsoft Mixed Reality formerly responsible for conducting operations and supportability for the broader in-market portfolio of Mixed Reality devices and services, with specific emphasis on evolving virtual reality investments within Microsoft.
Responsible for conducting day-to-day operations for an in-market engineering team of 50+ engineers, designers, developers, program managers, and other business stakeholders covering the broader portfolio of Mixed Reality devices and services (I.e., Windows Mixed Reality product, HoloLens 2 product, Steam/SteamVR integration, Windows integration, WebXR investment, etc.).
Drove and/or contributed to project and roadmap planning, management of production and release schedules, internal and external developer engagements across market-leading storefronts like Steam and the Microsoft Store, managing retail customer interactions across various social media endpoints and overseeing direct B2B interactions, general end-to-end business delivery for in-market product endpoints.
August 2018 - June 2019
QUALITY ASSURANCE ENGINEER - DESTINY 2
Bungie | Bellevue, WA
Quality Assurance Engineer @ Bungie formerly supporting development of Destiny 2.
Co-owned the testing and validation deliverables required for shipping exceptional and intuitive UI/UX elements and Systems-focused game mechanics aligned to back-end functionality pointed at enriching gameplay and encouraging consistent active user satisfaction and engagement with Destiny 2.
Regular duties included activities such as creating test passes, plans and processes for various supported feature teams, coordinating both feature team and cross-team playtesting, collaboration with 3rd-party digital store ownership teams to attain signoff for product distribution (I.e., Xbox & PlayStation), and regular contribution to daily stand-ups, feature team sprint planning, milestone post-mortems, and other various development rituals and meetings.
January 2018 - August 2018
EMBEDDED QUALITY ASSURANCE ANALYST II - EA SPORTS
Electronic Arts | Austin, TX
Embedded Quality Assurance Analyst II @ Electronic Arts formerly supporting development of the EA Sports Madden NFL franchise.
Conducted robust testing and validation efforts on EA Sports Madden NFL 19 for platform compatibility, gameplay experience, asset iteration, user interface, audio, input, and various other product components comprising the completed EA Sports Madden NFL 19 experience.
Assisted with designing new, front-facing features built exclusively for EA Sports Madden NFL 19 and participated in development roadmap planning for future EA Sports Madden NFL releases (i.e., EA Sports Madden NFL 20).
January 2017 - December 2017
September 2023 - September 2024
PRODUCER III - PERFECT DARK
The Initiative | Santa Monica, CA
Producer III @ The Initiative formerly responsible for facilitating development of key gameplay features for the in-development ‘Perfect Dark’
Primarily responsible for supporting Directors, Product Owners, Lead Designers, and Technical Owners collectively driving development of key gameplay features, content, and components for 'Perfect Dark', as well as acting as a key contributor on the project’s business and extended leadership team.
Daily interaction with a core feature team of 20+ designers, engineers, and animators, in addition to alignment and collaboration with other cross-functional teams, disciplines, and feature vertices to achieve shared goals and meet priority deadlines with accuracy and timeliness across engineering, design, concept, technical art, narrative, gameplay, AI, animation, audio, VFX, UI/UX, QA, etc.
QA TEAM LEAD - XBOX
Microsoft | Redmond, WA
Quality Assurance Team Lead @ Microsoft formerly supporting development of the Xbox One X home gaming console (AKA Project Scorpio).
Upheld established test and validation strategy for completing milestone goals and key deliverables related to quality-focused success metrics targeted at shipping the Xbox One X home game console.
Directly responsible for delegating tasks and test cases to small teams of between 5-10 test associates and reviewing completed test work from those teams for submittal to partner triage and development teams, collectively providing coverage of thousands of unique titles as verified playable on the Xbox One X.
EDUCATION
2013 - 2015
INTERNATIONAL BUSINESS / GAME DESIGN
Bellevue, WA
2010 - 2012
BUSINESS MANAGEMENT / GENERAL STUDIES
Bungie | Bellevue, WA
SKILLS
Program Management
Project Management
Product Management
Production
Management
Leadership
Communication
Team Coordination
Team Building
Microsoft Office
Outlook
Excel
Release Management
Game Development
Game Design
Software Development
Hardware Development
Quality Assurance (QA/QC)
Agile Methodologies
Confluence
JIRA
Azure DevOps
ShotGrid
PowerPoint